Updated from July 26, 2013 post
A half truth.
A questionable use of time.
Poor judgment concerning the use of ministry resources.
If you’ve ever seen this kind of behavior pattern emerge with someone on your team, you know you’ve had to deal with a character issue.
Finding leaders for your team who exhibit the highest standards of character is the ballgame when it comes to building a world-class, God-honoring team.
The question is, how do you find these people?
You don’t look at the resume. Resume’s don’t reveal character.
You don’t look at the person’s skills or even record of achieving results. Even the most unscrupulous person can deliver results.
So if discerning character is so important, how do you discern if you’re dealing with someone of strong character?
The place to begin is with the first words out of their mouth.
There’s no fool-proof formula, but in my experience in building teams I’ve learned to pay attention to patterns of speech as early indicators.
Listen for these 10 indicators of strong character. Chances are, if you’re seeing these patterns in their conversation you may well be dealing with the kind of person you want on your team.
- They receive a compliment with grace.
- They receive negative feedback with humility and non-defensiveness.
- When they disagree with you, they hold their position and yet still extend respect.
- Their “yes” is yes, and their “no” is no.
- They are quick to shine the spotlight on others.
- Their apologies are unreserved; they don’t say, “I’m sorry, but” or “I’m sorry if…”
- If they don’t know the answer to a question, they say so; they don’t bluff their way through.
- They don’t dominate conversations; they are genuinely more interested in the voices of others.
- Their conversation includes plenty of “pleases” and “thank you’s”.
- They speak truth, regardless of how it makes them look.
This list is not exhaustive, but it’s a good start.
Follow up by talking with every reference, and talk to the references of references. Talk to their former employer. Ask of they’d hire this person again.
Bottom line, is don’t cut corners when it comes to discerning character issues on your team.
And the first place you should begin is with the first words out of their mouth.
How do you spot strong character when you’re building a team?
Superb list Scott, very practical and insightful.
One thing I’d tweak … I think I apologize always trumps I’m sorry.
Thanks John.
I’m interested in your observation. Could you expand on this?
Hey Scott
I think when you say “I’m sorry” it can be dismissed with an angry retort “Well, I’m sorry too” whereas “I apologize” is said less often and I think carries more weight and is harder to dismiss with any retort.
I guess I’m being pedantic and am thinking of significant situations, not just someone spilling your coffee … although that can be significant!!
Hope it makes sense